FOREX-MAG.COM announced the results of voting for the best European brokers, ProfitLevel placed second
In May, FOREX-MAG.COM, the specialised educational portal, announced a competition for the Best European Broker in the category of customer services and user-friendliness. TOP 15 brokers reviewed on the FOREX-MAG.COM website were assessed. The ProfitLevel brand received the second highest number of votes, i.e. a silver medal.
“It is our clients’ victory rather than our success and we thank them for their votes,” said Lucia Žárska, the Chief Analyst of ProfitLevel.
“The brokers’ customer services were assessed in seven categories affecting the quality of customer care. A total of 3,951 users of brokerage services voted in the poll,” announced FOREX-MAG.COM on its website. The complete ranking is available here.
The key criterion was namely the quality of services offered to customers, such as an option to open a demo account, support in a local language or availability of communication through livechat. The assessment also included a clearly-structured website or adjustment of its design to mobile devices. Another key aspect was the quality of tutorials and further education, including client warnings against the risks of capital market trading.
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